{"title":"Refund Policy","description":"\u003cp\u003e\u003cspan style=\"text-align: center;\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eRefund Policy for El Ebiary Shops:\u003c\/p\u003e\n\u003cp\u003e1. \u003cstrong\u003eEligibility for Refunds:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e Refunds are available for items that are damaged, defective, or incorrectly shipped. \u003c\/li\u003e\n\u003cli\u003eIf you want to return the product, it must be returned immediately with the courier at the time of delivery.\u003c\/li\u003e\n\u003cli\u003eIf the return is done on another day, the customer will be responsible for the delivery cost.\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e2. \u003cstrong\u003eNon-Refundable Items\u003c\/strong\u003e:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProducts that have been used, altered, or damaged by the customer.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e3. \u003cstrong\u003eHow to Request a Refund\u003c\/strong\u003e:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eContact our customer service via Instagram DM, WhatsApp, or email on same day of receiving the product.\u003c\/li\u003e\n\u003cli\u003eProvide order number, product name, and photo evidence of the defect or issue.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e4. \u003cstrong\u003eRefund Process:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e Once your request is reviewed and approved, we will guide you to return the item.\u003c\/li\u003e\n\u003cli\u003eRefunds are processed within 7–10 business days after we receive and inspect the returned item. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\n\u003cli\u003eRefunds will be issued via the original payment method.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e5.\u003cstrong\u003e Exchange Option\u003c\/strong\u003e:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e If you prefer, we can replace the defective item instead of issuing a refund.\u003c\/li\u003e\n\u003cli\u003eExchanges are subject to product availability.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e6. Shipping Costs\u003c\/strong\u003e:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e Customers are responsible for return shipping unless the item is damaged or incorrect.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e 7.\u003cstrong\u003e Contact Us\u003c\/strong\u003e:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e Instagram: @ElebiaryShops\u003c\/li\u003e\n\u003cli\u003eWhatsApp: +20 103 589 6270\u003c\/li\u003e\n\u003cli\u003eEmail: elebiaryshops@hotmail.com\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e","products":[],"url":"https:\/\/www.elebiaryshops.com\/ar\/collections\/refund-policy.oembed","provider":"El-Ebiary Online Store","version":"1.0","type":"link"}